We currently ship to:

• Canada
• United States
• United Kingdom
• France
• Australia
• Germany
• Netherlands
• Norway
• Sweden
• Belgium
• Italy

There is a lot of risk when shipping ceramics and if they get lost we not only lose the time, labor, and value of each piece but the very high international shipping cost as well. Then we have to remake the piece and pay for shipping all over again. All that to say we’ve carefully considered where we ship and for now, this is what we’re comfortable with.

We offer a few different options in terms of shipping pricing.

For US and Canadian orders, we now offer FREE Standard Shipping on all orders OVER $150 USD.

For orders shipping to the UK, France, and Australia, we offer International Parcel Air and Xpresspost International. We have also added a flat rate option of $45 USD for larger orders placed with our shop.

When you place an order, you receive a confirmation e-mail. The next e-mail you’ll receive from us will be when we ship your order. We ship out packages about once every week or so. Remember that we’re located in Nova Scotia, Canada, so packages take a minimum of two weeks from ship date (not order date) to arrive in the USA and a little less to arrive throughout Canada.

We have a long queue, things get forgotten or missed if we try to split orders. If you have an existing order we cannot add to it, you’ll need to place another order.

We send your order to the address you’ve provided us with. Unless you e-mail us and ask us to send it elsewhere we cannot be held responsible for lost orders. Please carefully enter your address and double check it before purchasing; if you notice a mistake get in touch asap or your order will be sent to the address you typed in.

ALL SALES ARE FINAL; NO CANCELLATIONS, ALTERATIONS, OR REFUNDS. PLEASE CONSIDER YOUR PURCHASE CAREFULLY.

As a small business we use our profits to reinvest in growing our company. Running a studio takes money, and making things requires supplies that we have to pay for. As such, we ask you to consider your purchase carefully before making it because we do not do returns or refunds of any kind.

Our pottery is made using cone six stoneware and though it is dishwasher and microwave safe, we recommend hand-washing to safeguard your piece for as long as possible.

Our paint palettes are hand-carved and they take time to carve, time to dry, time to fire, then time to glaze again. as such we drop a new batch of them into the shop every week or two. We do not do pre-orders or wait lists.