I CHANGED MY MIND - CAN I GET A REFUND?
ALL SALES ARE FINAL; NO CANCELLATIONS, ALTERATIONS, OR REFUNDS. PLEASE CONSIDER YOUR PURCHASE CAREFULLY.
As a small business we use our profits to reinvest in growing our company. Running a studio takes money, and making things requires supplies that we have to pay for. As such, we ask you to consider your purchase carefully before making it because we do not do returns or refunds of any kind.
MY PIECE ARRIVED BROKEN. WHAT DO I DO?
We’ve gotten pretty good at making sure we pack things well but sometimes your local Canada Post worker has some anger they’re looking to work through and our packages take the fall. If your piece arrives broken, we need an e-mail from you and a picture of the broken piece within a week of it’s arrival. Then we will remake and replace it for you.
You can contact us with any questions at firstname.lastname@example.org.